Manufacturer Warranty

SteamIt proudly stands behind its products and offers limited manufacturer warranty for products sold under authorized dealers. All equipment when sold is new and carries a limited manufacturer’s warranty.

Proof of purchase from authorized dealers is required using this Form.

You may contact our Customer Service for additional information.

Exchange under warranty is available for manufacturing defects in material and workmanship.

SteamIt– 5 Year warranty included with additional warranty available for purchase

Items are guaranteed against defects in material or workmanship as of date of purchase. If any part proves to be defective, the product will be repaired or replaced free of charge. A shipping and handling fee does apply when completing the exchange; this covers the shipment back to you. This warranty shall not apply to any unit which has been subject to misuse, neglect, negligence, accidents, or has not had routine cleaning maintenance. Such damage will be reconditioned at our normal repair services rate.

SteamIt is not in any manner responsible for any incidental, special or consequential damages. All implied warranties including but not limited to implied warranties of fitness and merchantability, are limited in duration to the warranty time from date of original purchase.

IF YOU HAVE PURCHASED ONE OF OUR PRODUCTS FROM A THIRD-PARTY CART/KIOSK/SITE AND WANT TO RETURN IT, YOU MUST DEAL DIRECTLY WITH THE THIRD-PARTY’S CUSTOMER SERVICE.

STEAMIT IS IN NO WAY RESPONSIBLE FOR TRANSACTIONS MADE THROUGH THIRD-PARTY CARTS/KIOSKS/SITES.