Frequently Asked Questions
How long does it take to heat up and be ready for use?
Usually, it takes between 15 and 20 seconds to heat up.
How do I fill the water tank, and how much steaming time does a full tank provide?
To fill the water tank, you need to use the measuring cup that comes in the box and pour it in. When the steam runs out or significantly decreases, you add another cup. Each cup provides enough steam for 5 to 8 garments, depending on their size.
Is it safe to use the steamer in different countries with varying voltages?
Exactly! You can use it in any country regardless of the voltage. SteamIt is designed to be compatible with a wide range of voltages, from 110V to 240V, making it suitable for international use without the need for a voltage converter. This feature ensures convenience and ease of use, no matter where your travels take you.
Is it truly portable for travel?
Absolutely! Thanks to its metal-free design, our steamers are safe to carry in your carry-on luggage without any issues. This feature makes it a convenient and travel-friendly companion for your trips. You can confidently pack it in your hand luggage and use it on the go without worrying about TSA or other travel regulations. Enjoy the benefits of a reliable and efficient travel steamer without any travel restrictions, making your journeys more convenient and hassle-free.
Does it come with detailed instructions on how to use it properly and maintain it in good condition?
Inside the box, you will find detailed instructions on how to use the Steamer properly and effectively. The user manual will provide step-by-step guidance on filling the water tank, adjusting the settings, and using the included accessories. It will also include safety guidelines and maintenance instructions to ensure you get the best performance and longevity from your travel steamer. With the provided instructions, you’ll be able to make the most out of your SteamIt and enjoy wrinkle-free clothing wherever your adventures take you.
What is the duration of the warranty, and what is the process for making claims or requesting technical support?
A 5-year warranty is a testament to the manufacturer’s confidence in the quality and durability of the SteamIt. This extended warranty period provides customers with peace of mind, knowing that they are protected against any potential manufacturing defects or malfunctions that may occur within the specified timeframe. Enjoy the convenience and performance of your travel steamer, backed by a reliable 5-year warranty for added reassurance.
Are there any additional accessories or attachments available for purchase separately to enhance the steaming experience?
Customers will be delighted to know that all the accessories for our Steamers are available in our online store. Having access to the full range of accessories will enhance the steaming experience and make it more convenient for customers to maintain and care for their SteamIt device.
Can it be used vertically for steaming curtains or drapes?
Yes, is designed to be used vertically, making it perfect for steaming curtains and hanging garments while they are still on the hanger. This feature allows you to effortlessly remove wrinkles and refresh curtains or clothing without the need to take them down or lay them flat. Whether you have drapes or delicate fabrics on hangers, the vertical steaming capability of SteamIt ensures efficient and convenient steaming with ease